Shamashanga Camp

Shamashanga Camp Terms and Conditions

Changes to Rates
We reserve the right to change our rates but will honour confirmed bookings at a previously agreed rate.

Noise and Music
As Shamashanga Camp is located within a National Park, loud noise and amplified music from large speakers or music devices are not permitted.
Management reserves the right to intervene if guests are excessively loud in camp or on boats.
National Parks authorities may intervene should guests fail to comply with these rules.

Deposits and Payments
Provisional bookings are held for 10 days.
A 30% non refundable deposit is required to secure dates.
Full payment is required 8 weeks prior to arrival.
Bookings made within 30 days of arrival are only confirmed once full payment is received.

Cancellation Policy
30% deposit required at confirmation.
Cancellations 8 to 4 weeks prior to arrival incur a 50% fee of total stay.
Cancellations 4 to 2 weeks prior to arrival incur a 75% fee of total stay.
Cancellations within 2 weeks of arrival, no shows, or late cancellations incur a 100% fee.
No refunds will be issued for early departures.

Force Majeure
The company shall not be obligated to perform any contractual obligation if performance is rendered impossible, substantially more difficult, or delayed due to government action, war, or other circumstances beyond its control.
No liability will be accepted for loss, damage, cost, or delay resulting from such non performance.

Medical and Travel Insurance
Guests or agents are responsible for ensuring that each guest has adequate medical and travel insurance prior to arrival.
Evacuation cover for the duration of the stay is strongly recommended.

Boats
Shamashanga Camp operates four pontoon boats.
Each boat accommodates a maximum of three guests and one fishing guide.
Prior arrangements may be made with management for additional passengers, including children.
Guests are not permitted to operate or take control of any vessel.
Guests must respect fishing guides at all times and may not coerce or pressure guides to breach operational guidelines.

Fishing Equipment
Shamashanga Camp provides all necessary fishing equipment for activities on the Zambezi River.
A refundable deposit of USD 200 per group is payable on arrival to cover potential equipment damage.
A replacement cost list will be available in camp.
Lost or damaged equipment may not be replaced with personal gear during the stay.

Nyamwani Pan Terms and Conditions

Changes to Rates
We reserve the right to change our rates but will honour confirmed bookings at a previously agreed rate.

Children’s Policy
Due to National Parks regulations, no children under 6 years old are permitted at Nyamawani Pan unless the entire camp is booked exclusively.
No children under 14 years old are permitted on bush walk activities.

Deposits and Payments
Provisional bookings are held for 10 days.
A 30% non refundable deposit is required to secure dates.
Full payment is required 8 weeks prior to arrival.
Bookings made within 30 days of arrival require full payment to be confirmed.

Cancellation Policy
30% deposit required at confirmation.
Cancellations 8 to 4 weeks prior to arrival incur a 50% fee of total stay.
Cancellations 4 to 2 weeks prior to arrival incur a 75% fee of total stay.
Cancellations within 2 weeks of arrival, no shows, or late cancellations incur a 100% fee.
No refunds for early departures.

Force Majeure
The company shall not be liable for non performance resulting from government action, war, or events beyond its control. No liability will be accepted for losses, damage, cost, or delays arising from such circumstances.

Medical and Travel Insurance
Guests or agents are responsible for ensuring adequate medical and travel insurance.
Evacuation cover for the duration of the stay is strongly recommended.

Guides, Pilots, and Drivers
Professional guides accompanying their own guests are charged USD 100 per person per night, accommodated in guide tents.
A maximum of two private guides are permitted per booking, applicable to one guide per six guests.
All guide documentation must be valid and in good standing.
Pilots accommodated in guide accommodation are charged USD 150 per person per night, full board.
Drivers accommodated in staff housing are charged USD 50 per person per night, full board.
Rates include National Parks fees where applicable.

Game Viewer Hire
Private use of a game viewing vehicle outside inclusions is non commissionable.
Peak season: USD 400 per day for up to six guests.
Off peak season: USD 250 per day for up to six guests.